Terms of Service

1. Nature of the Service

aiAllure provides an AI-powered digital entertainment service intended to generate fictional, synthetic characters and media.

All characters, imagery, and video outputs on the Service are:

• Generated entirely by artificial intelligence systems
• Intended to be fictional and synthetic
• Not intended to depict real, identifiable individuals

No guarantee of non-resemblance: Despite our technical safeguards, AI-generated outputs may unintentionally resemble real persons. The Operator makes no representation that outputs are free of such resemblance. You are solely responsible for verifying that your use of any output does not infringe personality rights, image rights, or other third-party rights.

Users may submit text-based prompts, which our system uses to generate synthetic responses and AI media. Certain premium features (such as IdentityForge™) allow users to upload reference images solely for the purpose of AI-based avatar generation. Uploaded reference images are processed through automated safety checks (including age verification and celebrity detection), used only as a stylistic reference for AI generation, and are not displayed publicly or shared with third parties.

EU AI Act Transparency Notice (Art. 50, Regulation (EU) 2024/1689): You are hereby informed that all content on this Service is generated by artificial intelligence systems. You are interacting with AI, not real humans. All characters are intended to be synthetic and fictional. AI-generated outputs may contain inaccuracies, creative fabrications, unintended resemblances to real persons, or other unintended content. You should not rely on AI outputs as factual, accurate, or legally safe for any purpose.

2. Eligibility & Age Verification

The Service is intended exclusively for adults aged 18 or older. By accessing or using the Service, you represent and warrant that you are at least 18 years of age.

Live Age Verification: aiAllure employs a selfie-based live age verification system with liveness detection to ensure compliance with age requirements. This system:

• Requires users to submit a real-time selfie (not a static photo) with active liveness checks to prevent spoofing
• Uses AI-powered age estimation to verify the user appears to be 18 years or older
• Does not store biometric data after verification is complete — selfie images are processed in real time and immediately discarded
• May be triggered at account creation, at payment, or at any time during use of the Service at our discretion

Users who fail age verification or refuse to complete the process will be denied access to the Service. Attempts to circumvent age verification constitute a violation of these Terms and may result in immediate account termination.

3. Account Registration

You must provide accurate information and maintain the confidentiality of your account credentials.

4. Prohibited Use

You agree not to:

• Use the Service for unlawful purposes
• Attempt to depict real individuals, minors, or non-consensual content
• Upload images depicting minors, celebrities, or any person without their consent
• Impersonate any real person, public or private
• Create content designed to harass, blackmail, or defame any individual
• Interfere with Service functionality
• Violate our Community Guidelines

For a comprehensive list of prohibited activities and enforcement actions, see our Prohibited Use Policy.

4a. User Responsibility

By using the Service, you acknowledge and agree that:

• You are solely responsible for all content you generate, request, or interact with on the Service
• If you use IdentityForge™ or any feature that accepts image uploads, you warrant that you are the person depicted in the image or have obtained explicit, informed consent from the depicted individual, and that the image does not depict a minor
• You consent to our content moderation practices as described in our Moderation Policy
• You understand that AI-generated content on this Service is intended to be synthetic and is not intended to depict real individuals
• Violations may result in content removal, account suspension or termination, and potential referral to law enforcement

5. User Content

“User Content” refers to text-based prompts, messages, preferences, and any reference images you submit through premium features such as IdentityForge™.

You retain ownership of your inputs, while granting aiAllure a limited, non-exclusive license to process and use them solely to operate the Service.

Reference Image Uploads (IdentityForge™): Where permitted by your subscription tier, you may upload reference images for AI avatar generation. By uploading any image, you represent and warrant that:

• You are the person depicted, or you have obtained verifiable, explicit consent from the depicted individual
• The image does not depict any person under the age of 18
• The image does not depict a celebrity, public figure, or any identifiable third party without authorization
• You assume full legal responsibility for any image you upload

Uploaded reference images are subject to automated safety screening (age verification, celebrity detection, face validation). Images that fail these checks are automatically rejected and deleted. Accepted images are used solely as AI generation references, are not displayed publicly, and are deleted upon account deletion.

6. AI-Generated Media

All media produced by the Service is:

• Created by automated AI systems
• Intended to be synthetic and fictional
• Not intended to be photographic depictions of real individuals
• Where a user-uploaded reference image is used (IdentityForge™), the output remains a synthetic AI creation; however, resemblance to the reference subject or other persons may occur

The Operator retains ownership of all AI-generated outputs. You are solely responsible for ensuring that your use of any AI-generated content complies with applicable laws, including personality rights and likeness rights.

7. Payments, Subscriptions & Auto-Renewal

aiAllure offers paid subscription plans and token-based purchases. Payments are processed through authorized third-party payment providers.

7.1 Subscription Plans

Subscription plans grant access to premium features for a defined billing period (monthly or as otherwise specified at checkout). The applicable price, billing frequency, and included features are clearly displayed on the checkout page before you complete your purchase.

7.2 Auto-Renewal Disclosure

All subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. Specifically:

• Your subscription will automatically renew for the same duration and at the same price as your current plan unless you cancel
• Your payment method on file will be charged automatically at the start of each renewal period
• You will receive a reminder notification via email at least 7 days before each renewal date
• You may cancel auto-renewal at any time through your account settings or by contacting hello@aiallure.com
• Cancellation takes effect at the end of the current billing period — you retain access until then

7.3 Token Purchases

Token purchases are one-time transactions. Tokens do not expire and are non-refundable once credited to your account. Token balances are displayed in your account dashboard.

7.4 Price Changes

We may change subscription prices with at least 30 days’ advance notice via email. Price changes take effect at the start of the next billing period following the notice. If you do not agree to the new price, you may cancel before the next renewal.

7a. Cancellation Policy

You may cancel your subscription at any time. Cancellation can be performed through the following methods:

• Self-service: Go to your Account Settings → Subscriptions and click “Cancel Subscription”
• Email: Send a cancellation request to hello@aiallure.com from the email associated with your account

Effect of cancellation:

• Your subscription remains active until the end of the current billing period
• No further charges will be made after cancellation
• After the billing period ends, your account reverts to the free tier
• Previously generated content remains accessible; premium features become unavailable
• Unused tokens remain in your account and do not expire

We will send a confirmation email upon successful cancellation. If you do not receive a confirmation within 24 hours, please contact hello@aiallure.com.

8. Refund Policy & Right of Withdrawal

Due to the instant and custom nature of digital AI generation, all sales are final and non-refundable, except where required by applicable law.

Exceptions: Refunds may be granted at our sole discretion in cases of: (a) technical errors resulting in duplicate charges; (b) failure to deliver the purchased service due to a verified platform fault; (c) where mandatory consumer protection laws of your jurisdiction require a refund.

9. Termination

We may suspend or terminate accounts that violate these Terms, our Prohibited Use Policy, Community Guidelines, or any other applicable policies. See our Moderation Policy for details on enforcement actions.

9a. Reporting & Takedown

Users may report policy violations through the in-platform Report button, the Report Abuse page, or by emailing hello@aiallure.com. All reports are reviewed without undue delay. Critical reports (minor safety, non-consensual content) receive immediate priority review.

9b. Synthetic Content & Deepfake Law Compliance

You acknowledge that AI-generated content depicting identifiable persons (including content created via IdentityForge™) may constitute synthetic intimate imagery (“deepfakes”) under applicable law. In particular:

• Czech Republic (§193b Criminal Code, Act No. 40/2009 Coll.): The creation or distribution of non-consensual intimate synthetic imagery depicting an identifiable person is a criminal offense punishable by up to 3 years of imprisonment.
• EU AI Act (Art. 50(2), Regulation (EU) 2024/1689): Any person who generates or manipulates synthetic audio, image, or video content that appreciably resembles existing persons, objects, places, or events, and would falsely appear to be authentic, must disclose that the content has been artificially generated or manipulated.
• Czech Civil Code (§81–90, Act No. 89/2012 Coll.): The right of personality (právo na ochranu osobnosti) protects every individual’s likeness and dignity. Using another person’s likeness without consent—including via AI synthesis—may give rise to civil liability for damages and injunctive relief.
• Other jurisdictions: Similar laws exist or are emerging in the EU Member States, the UK (Online Safety Act 2023), and various US states. You are responsible for compliance with all laws applicable to you.

We actively cooperate with Czech Police (Česká policie), Europol, and other competent authorities in the investigation of deepfake-related offenses and will disclose user data pursuant to valid legal process.

9c. No Redistribution of IdentityForge™ Content

AI content generated using IdentityForge™ reference images is provided for private, personal use only. You expressly agree that you will not:

• Distribute, publish, share, or transmit any IdentityForge™-generated content depicting an identifiable person to any third party, platform, or public channel
• Use IdentityForge™-generated content to harass, defame, blackmail, impersonate, or deceive any person
• Represent IdentityForge™-generated content as genuine photographs or videos of a real person
• Use IdentityForge™-generated content for any commercial purpose without our prior written consent

Violation of this clause constitutes grounds for immediate account termination, permanent ban, and referral to law enforcement where applicable. You acknowledge that redistribution of intimate synthetic imagery may constitute a criminal offense under Czech law (§193b) and other jurisdictions.

9d. Third-Party Depicted Person Rights

If you believe that AI-generated content on this Service depicts your likeness without your consent, you have the right to request its immediate removal, regardless of whether you hold an account on the Service.

To exercise this right, contact us at hello@aiallure.com with:

• Your full legal name and a means of identity verification
• A description or URL of the content you believe depicts your likeness
• A statement that you did not consent to the use of your likeness

We will review and act on valid requests without undue delay. Upon verification, we will remove the content, delete associated reference images, and take enforcement action against the responsible account. This right exists independently of, and in addition to, any rights under the GDPR (Art. 17, right to erasure) and Czech personality rights law (§81–90 Civil Code).

9e. AI Content Provenance & Watermarking

In compliance with the EU AI Act (Art. 50(2)) and emerging international standards on AI content provenance, we are committed to implementing technical measures to ensure AI-generated content can be identified as such. These measures include or will include:

• Metadata labeling of AI-generated images and videos where technically feasible
• Invisible watermarking of AI-generated media using industry-standard techniques
• Compliance with the C2PA (Coalition for Content Provenance and Authenticity) standard as it becomes applicable
• Cooperation with platform-level detection systems and regulatory authorities

You agree not to remove, alter, or circumvent any provenance metadata, watermarks, or other authenticity markers embedded in AI-generated content produced by the Service.

9f. EU Digital Services Act (DSA) Compliance

In accordance with Regulation (EU) 2022/2065 (the Digital Services Act, “DSA”), which has applied since 17 February 2024, aiAllure implements the following measures:

9f.1 Single Point of Contact (Art. 11–12 DSA)

Our designated single point of contact for users, Member State authorities, the European Commission, and the European Board for Digital Services is:

9f.2 Notice-and-Action Mechanism (Art. 16 DSA)

Any individual or entity may submit a notice regarding content they consider illegal under EU or Member State law. Notices can be submitted via:

• The in-platform Report button available on all content
• The Report Abuse page
• Email to hello@aiallure.com

Notices must contain, where possible: (a) an explanation of why the content is considered illegal; (b) a clear indication of the electronic location of the content (URL, description, or screenshot); (c) the name and email address of the notifying party; and (d) a statement of good faith belief. We will acknowledge receipt of notices without undue delay and inform the notifier of our decision and reasoning, including available redress mechanisms.

9f.3 Statement of Reasons (Art. 17 DSA)

When we restrict or remove content, disable access, or take any other action against a user’s content, we will provide the affected user with a clear and specific statement of reasons, including: the facts and legal grounds for the decision; reference to the applicable Terms or legal provision; and information on available redress options (internal appeal per Section 7 of our Moderation Policy, or out-of-court dispute settlement).

9f.4 Internal Complaint-Handling (Art. 20 DSA)

Users affected by content moderation decisions may lodge an internal complaint free of charge within 6 months of the decision. Complaints are reviewed by a person who was not involved in the original decision. We will communicate our reasoned decision without undue delay. Details are set out in Section 7 of our Moderation Policy.

9f.5 Out-of-Court Dispute Settlement (Art. 21 DSA)

If you are dissatisfied with the outcome of the internal complaint process, you may refer the matter to a certified out-of-court dispute settlement body under Art. 21 DSA. We will engage in good faith with any such body. Additionally, the European Commission’s Online Dispute Resolution platform is available at https://ec.europa.eu/consumers/odr.

9f.6 Cooperation with Authorities (Art. 18 DSA)

Upon receipt of a valid order from a competent judicial or administrative authority of a Member State, we will act without undue delay to restrict or remove the specified illegal content and inform the issuing authority of our actions. We cooperate with the Digital Services Coordinator of the Czech Republic and any other relevant national authorities.

9g. AI System Limitations & EU AI Act Risk Statement

In compliance with Regulation (EU) 2024/1689 (the EU AI Act), we provide the following information about the AI systems used in the Service:

9g.1 Risk Classification

The AI systems deployed on this Service are used for entertainment content generation and do not fall within the categories of “high-risk AI systems” as defined in Annex III of the EU AI Act. The Service does not deploy AI in areas such as biometric identification (other than the age-verification system described in Section 2, which operates as a limited-risk system with transparency obligations), critical infrastructure, employment, education, law enforcement, or access to essential services. The age-verification component is classified as a limited-risk system subject to transparency requirements, which are met through disclosures in these Terms and our Privacy Policy.

9g.2 Human Oversight

AI-generated content is produced autonomously by machine learning models without real-time human review of each individual output. Human oversight is implemented through: (a) content moderation teams who review flagged and reported content; (b) periodic audits of AI output quality and safety; (c) escalation procedures for high-severity content (CSAM, NCII, illegal material) as described in our Moderation Policy; and (d) technical safeguards including prompt filtering, output scanning, and automated flagging.

9g.3 Accuracy Limitations

AI systems are inherently probabilistic. Outputs may contain inaccuracies, hallucinations, unintended content, biases present in training data, or unintentional resemblance to real persons, places, or events. The Operator makes no representations regarding the accuracy, reliability, completeness, or fitness for purpose of any AI-generated content. You should not rely on AI outputs as factual or legally safe.

9g.4 Training Data

AI models used in the Service are trained on datasets that may include publicly available text, images, and other media. We do not use user-submitted prompts, chat messages, or uploaded reference images to retrain our core AI models without explicit consent. Training data may reflect biases present in the underlying datasets. We periodically review and update our models to reduce harmful biases.

9g.5 Misuse Monitoring

We maintain ongoing monitoring for misuse of AI systems, including: automated detection of prohibited prompt patterns; output scanning for policy violations; analysis of user behavior patterns indicative of systematic abuse; and periodic review of moderation logs and enforcement data. Where systemic risks or misuse patterns are identified, we update safeguards, retrain filters, and report to relevant authorities where legally required.

9h. Intermediary Status & Hosting Safe Harbour

The Operator acts as a hosting service provider within the meaning of Article 6 of Regulation (EU) 2022/2065 (Digital Services Act) and, where applicable, Article 14 of Directive 2000/31/EC (E-Commerce Directive). In this capacity:

• The Operator stores information provided by or generated at the request of users
• The Operator does not have a general obligation to monitor user-generated prompts or AI outputs prior to delivery, nor a general obligation to actively seek facts indicating illegal activity (Art. 8 DSA)
• The Operator acts reactively upon obtaining actual knowledge of illegal content through its notice-and-action mechanism (Section 9f.2) or through its own detection measures (automated and human moderation)
• Upon obtaining actual knowledge of illegal content, the Operator acts expeditiously to remove or disable access to such content
• The hosting safe harbour does not apply where the Operator has actual knowledge of illegal activity and fails to act expeditiously, or where the Operator exercises authority or control over the user in a way that goes beyond the normal provision of the hosting service

Nothing in this section limits our voluntary proactive measures to detect and prevent illegal content, which we undertake in good faith through automated systems and human moderation as described in our Moderation Policy.

10. AI Output Disclaimer

AI-generated content is provided for entertainment purposes only and comes with no warranty of accuracy, completeness, fitness for purpose, or legal compliance. Specifically:

• AI outputs may contain factual inaccuracies, hallucinations, creative fabrications, unintended resemblances to real persons, or other unintended content
• We do not guarantee that AI outputs are free from errors, biases, offensive material, or inappropriate content
• AI-generated text may produce statements that appear authoritative but are entirely fabricated (“hallucinations”); you must independently verify any information before acting on it
• AI-generated images and video may unintentionally resemble real persons, places, brands, or copyrighted works
• We make no representations that AI outputs are suitable for any particular use outside the Service

No Legal, Professional, or Personal Reliance: The Service and all AI-generated content are provided strictly for entertainment. Nothing in the Service constitutes legal, medical, financial, psychological, or other professional advice. You must not rely on any AI output for decisions that could affect your legal rights, health, finances, safety, or personal relationships. The Operator expressly disclaims any liability arising from reliance on AI-generated content. If you need professional advice, consult a qualified professional.

11. Limitation of Liability

To the maximum extent permitted by applicable law, the Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory.

To the maximum extent permitted under Czech law (Act No. 89/2012 Coll., Civil Code) and EU law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill arising from your use of the Service.

Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any liability that cannot be excluded or limited under Czech law or mandatory EU consumer protection law; or (d) intentional misconduct or gross negligence (úmysl nebo hrubá nedbalost).

12. Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Novera Group s.r.o., its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of or relating to: (a) your use of the Service in violation of these Terms; (b) your violation of any applicable law; (c) content you generate or request through the Service that infringes the rights of a third party; or (d) your breach of the Prohibited Use Policy. This indemnification obligation does not apply where your liability arises from our own intentional misconduct or gross negligence.

13. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Czech Republic, without regard to conflict of law principles. Any disputes arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the competent courts of the Czech Republic (Prague).

EU consumers: Nothing in these Terms affects your rights as a consumer under the mandatory provisions of the law of your country of residence within the European Union. In particular, you retain any mandatory consumer protections provided under Directive 2011/83/EU (Consumer Rights Directive) and Regulation (EU) 2019/1150 where applicable.

Online Dispute Resolution: The European Commission provides an online dispute resolution (ODR) platform, available at https://ec.europa.eu/consumers/odr. We are not obligated to participate in alternative dispute resolution proceedings before a consumer arbitration body, but may choose to do so on a case-by-case basis.

14. Changes to These Terms & Notification Procedure

We reserve the right to modify these Terms at any time. Our update and notification procedure is as follows:

• Minor changes (typographical corrections, formatting, non-substantive clarifications): We will update the “Last Updated” date at the top of this page. No advance notice is required.
• Material changes (changes affecting your rights, obligations, pricing, payment terms, or data processing): We will provide at least 30 days’ advance notice before the changes take effect through all of the following methods:
  • Email notification to the address associated with your account
  • Prominent in-platform banner or notification
  • Updated “Last Updated” date on this page
• Acceptance: Your continued use of the Service after the effective date of changes constitutes your acceptance of the revised Terms
• Rejection: If you do not agree to the revised Terms, you must stop using the Service before the effective date. You may cancel your subscription at any time per Section 7a
• Archived versions: Previous versions of these Terms are available upon request by emailing hello@aiallure.com

15. Operational Compliance Statement

The Operator maintains the following operational compliance infrastructure to support the commitments described in these Terms and our related policies:

• Automated content moderation: AI-powered prompt filtering, output scanning, keyword blocklists, and behavioral pattern detection operate continuously on all user interactions
• Human moderation team: Trained content moderators review flagged content, user reports, and escalated cases on an ongoing basis
• Compliance audit trail: All moderation actions, enforcement decisions, user reports, and escalations are logged in an immutable audit trail with timestamps, acting personnel, and reasoning
• Incident response procedures: Documented internal procedures for CSAM detection and mandatory reporting, NCII/deepfake complaints, law enforcement requests, data breach notification (GDPR Art. 33–34), and DSA authority orders
• Law enforcement cooperation: Designated point of contact for law enforcement requests; data preservation procedures; ability to produce evidence packages for Czech Police, Europol, and other competent authorities
• Regulatory compliance monitoring: Ongoing monitoring of applicable EU and Czech legislation, including the EU AI Act, Digital Services Act, GDPR, Czech Criminal Code, and Czech Civil Code, with policy updates implemented as required
• User reporting infrastructure: In-platform Report button, dedicated Report Abuse page, and email channel (hello@aiallure.com) for receiving and processing user complaints and third-party notices
• Data protection measures: Encryption in transit (TLS) and at rest, access controls, Data Processing Agreements with sub-processors, DPIA for high-risk processing (age verification), and defined data retention and deletion procedures

This operational infrastructure is subject to periodic internal review and is available for inspection by competent regulatory authorities upon lawful request. For details on specific procedures, see our Moderation Policy, Data Retention Policy, Risk Policy, and Privacy Policy.

16. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

17. Contact

Novera Group s.r.o.
Rybná 716/24, CZ-110 00 Praha 1, Czech Republic
IČO: 22152610 | DIČ: CZ22152610
Email: hello@aiallure.com